A: For most newer appliances this can be an involved process. You can call us, and we can guide you through a few simple processes to see if you can fix yourself.

A: You will be paying a diagnostic trip charge, plus labor and the cost of a part for the repair if needed. Since each appliance is different, you need to call us, and we can give you a precise estimate.

A: The time to repair usually depends on how soon we can get the part needed to fix the issue. We can usually get out to diagnose within a day or two. If no part is needed, we can have the appliance repaired that day

A: We offer a 90 day service and part guarantee.

A: It depends on the appliance, with refrigeration it is recommended to have the condenser coils cleaned at least once a year and if you have pets maybe every 6 months. Dryers it is recommended to have the venting cleaned once a year. As far as washers and dishwashers we recommend you call for service when a lack of performance is noticed or strange sounds are heard. If there are user serviceable filters on units, we recommend cleaning those once every 3 months.

A: It depends on the age, the brand and the condition of the unit. Be aware that most new appliances are only made to last around 7 to 10 years. If the appliance is under 7 years old and is in good condition otherwise, then if the repair doesn’t exceed a third of the cost of a new appliance then its worth a repair.